KANEM IMPERIAL NIGERIA LIMITED, RC 9806765, Dujima International Hotel, Shehu Laminu Way, Opposite Open Air Theatre, Old G.R.A, Maiduguri, Borno State, Nigeria. Enquiries: Info@kanemiimperial.com or +234 806 903 8200 / +234 812 172 5079.
Website enquiries
No payment is collected on this website, and preparing or sending an enquiry does not create a paid order. There is therefore no website checkout refund process.
Contracted projects and services
For an agreed project, procurement, or other service, cancellation, payment milestones, deposits, work already completed, and any refund calculation should be set out in the signed contract or purchase order. Contact the company promptly in writing with your contract/reference number and the remedy requested. The company will review the contract, work performed, and applicable law and respond through the agreed channel.
No provision of a contract or this notice removes any non-excludable rights or remedies under Nigerian consumer-protection law. Where a service is not performed or falls below applicable contractual or statutory standards, remedies may be available under the Federal Competition and Consumer Protection Act 2018. The outcome depends on the service and facts; this page does not promise a fixed refund amount or deadline.
How to request review
Email the address above with “Refund or cancellation request” in the subject. Include only information needed to identify the engagement and your preferred contact details. Do not send payment-card details by email.